november, 2017

16nov8:30 am- 11:30 amManaging Difficult Conversations

Event Details

We all regularly experience difficult conversations, whether at home or at work. This workshop will provide learners with practical tools and techniques to support them in successfully managing difficult conversations at work. Learners will use interactive exercises and scenarios to practice communicating effectively in uncomfortable situations and will also learn and apply the DESC tool for giving constructive feedback in difficult situations. Register through the Learning Centre, spaces are limited.


(Thursday) 8:30 am - 11:30 am


Cardinal Carter 6-002 Clarice Chalmers

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